Corporate & Business Services

I help responsible businesses navigate the balance between social impact goals, financial performance and stakeholder interests.

Through services that include ESG and social procurement strategy, bid writing support, supplier capability building programs, diversity and inclusion initiatives, staff professional development and corporate workshops and retreats, I help businesses integrate social impact into everyday operations and create a positive difference. 

Services include:

  • With extensive experience across the corporate, government, social enterprise and non-profit sectors, I offer a unique blend of expertise that transcends traditional industry boundaries. I understand the nuanced challenges that businesses face when balancing social impact objectives with financial performance and stakeholder interests.

    Consulting specialisation includes:

    • Social procurement & Aboriginal business procurement - Creating and implementing strategies to embed social impact into procurement processes, driving positive change through your supply chain.

    • Government policy compliance -Social Procurement Framework and Building Equality Policy (including Gender Equality Action Plans).

    • Supplier capability building - Developing and executing programs that enhance the capacity of social & Aboriginal suppliers, improving social procurement outcomes and generating impactful success stories.

    • Bid writing support - Strengthening your government proposals by embedding measurable social impact, ensuring you can deliver on your promises and secure valuable opportunities.

    • The ‘S’ in ESG - Development and implementation of social impact strategies that align with your corporate values and mission, ensuring ESG goals are integrated into your business framework.

    • Becoming/starting a social enterprise - Advice and support for organisations wanting to embed purpose into their DNA and become a social enterprise.

    • Measuring what matters - Designing robust systems to identify and track key metrics, enabling you to clearly demonstrate long-term stakeholder value and social impact. 

    • Corporate Social Responsibility (CSR) program design – Designing sustainable, impactful Corporate Social Responsibility programs that align with your business objectives while creating positive social change.

    • Diversity, Equity & Inclusion (DEI) – Crafting DEI strategies and programs that foster an inclusive workplace culture, including mentorship programs for diverse talent, with a specialty in gender equity.

    • Social intrapreneurship programs - Developing initiatives that empower employees to identify and act on internal opportunities for social impact and innovation.

    • Facilitation & Training - Workshops, webinars and 1:1 support to equip your team with the knowledge and skills needed to drive social impact across your organization.

  • For leaders in corporate social impact, ESG and related fields—especially those operating as a team of one—I understand the unique challenges you face.

    Through tailored mentoring, I provide support as a sounding board, share insights and help you thrive in your role. Together, we will navigate the complexities of driving meaningful impact and transform your company into a force for good.

  • I offer customizable corporate workshops and retreats, set in the stunning Dandenong Ranges just one hour from Melbourne, which offer a unique blend of strategic planning, team-building and wellness activities. Whether you’re looking to focus on strategy development, ideation, goal-setting, staff reward and recognition, or a combination, I tailor the experience to meet your objectives. Teams leave feeling clear, motivated, valued and more connected, ready to take on new challenges.

    Options include:

    • Strategy & planning: Annual reviews, strategy workshops, ideation workshops and goal-setting sessions.

    • Team building: Fun and collaborative activities to strengthen relationships and foster unity.

    • Health & wellbeing: Nature walks, yoga, mindfulness, creative activities, mountain biking and more.

    • Flexible options: One-day or multi-day retreats with accommodation and local food.

    A range of budgets can be catered for.

Case studies

  • Unlocking Impact at Scale in a Complex Delivery Environment

    The Level Crossing Removal Project (LXRP) is one of Victoria’s largest infrastructure programs, with over 110 dangerous and congested level crossings set for removal across Melbourne. The project is delivered through an Alliance model, with five lead delivery partners—John Holland, McConnell Dowell, Laing O'Rourke, Acciona, and Fulton Hogan—each responsible for delivering a portion of the crossings through separate packages of work.

    While LXRP was achieving strong outcomes in some areas—particularly in relation to inclusive employment and social procurement—progress was uneven across delivery partners. Certain targets remained persistently hard to meet, and there was limited visibility into why. With each Alliance partner operating independently, there were few mechanisms for sharing lessons learned or scaling best practice across the program. This fragmentation made it difficult to identify systemic barriers or build a cohesive, strategic response.

    That’s where I came in.

    My approach

    Engaged as a specialist in social procurement and inclusive employment, I worked across the LXRP program and its five Alliance delivery partners to uncover insights, drive consistency, and strengthen capability. My work included:

    • Conducting in-depth data analysis and stakeholder interviews to identify the root causes of delivery challenges

    • Surfacing patterns, risks and opportunities across packages of work to inform targeted action

    • Advising senior leaders on where to focus effort for the greatest social return

    • Highlighting and sharing best practices to improve consistency across delivery teams

    • Providing strategic guidance and education on inclusive employment and social procurement to build internal capability

    • Shifting the focus from compliance to purpose—clarifying the why, not just the what, of social impact

    What was achieved

    This work enabled LXRP to take a more strategic and coordinated approach to social impact, despite its decentralised delivery model. Key outcomes included:

    • Over $580 million in cumulative social procurement spend, representing around 5% of the total project budget

    • Meaningful investment in Aboriginal businesses, social enterprises, and job opportunities for people facing disadvantage

    • Improved visibility of delivery performance and clearer insight into what works—and what needs attention

    • Stronger internal capability and an emerging culture of collaboration and purpose-driven delivery

    LXRP’s success helped position it as a global leader in social procurement and demonstrated how even highly complex infrastructure programs can use their purchasing power to deliver measurable social value.

  • Laying the Groundwork for Social Procurement in Rail

    As part of Training for the Future—a rail industry initiative preparing the workforce for a decade of infrastructure delivery—I served as the subject matter expert in social procurement, designing and delivering capability-building programs across the sector, including for V/Line.

    At the time, V/Line was at the beginning of its social procurement journey. While the organisation had a strong appetite to contribute to social outcomes, it lacked internal knowledge, frameworks and confidence to move from intent to action. That’s where I came in.

    My approach

    I designed and facilitated a tailored series of workshops for V/Line’s senior leadership team, ensuring content was aligned to both their organisational maturity and strategic priorities. Each session combined foundational knowledge with real-world insights, including:

    • The Fundamentals – What social procurement is, why it matters, and how it supports business and government objectives

    • Supplier Landscape – Understanding Aboriginal businesses and social enterprises, and the types of goods and services they offer, relevant for V/Line’s procurement requirements

    • Practical Implementation – Leadership accountability, governance, impact communication, and integrating social procurement into existing processes

    • Real-World Application – Common challenges and how to work effectively with purpose-led suppliers

    What was achieved

    These sessions gave V/Line’s leadership team the knowledge, confidence, and practical tools to start embedding social procurement into core operations. The work established a shared language and direction, laying the foundation for more inclusive and values-aligned procurement practices across the organisation.

    This project highlights how organisations—regardless of industry or starting point—can activate their social impact ambitions through education, capability building, and purposeful strategy.

Curious about working with me?

If you’re interested in exploring how we might work together, let’s schedule a call to see if I can support your goals.

Book a free phone or video call, where you can share more about your organisation, goals and the project or support you’re looking for.

I’ll talk you through the services I offer and you’ll have the chance to ask any questions about how we might work together.

Alternatively, send me an email olivia@impactpractice.au